Territory Manager

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. ​

• Manage a diverse portfolio of existing client accounts & partners (resellers) OEM’s and key accounts
• Manage and expand the aftermarket business (IAF) and compressed Air treatment business in assigned territory in Australia
• Work intensively with OEM’s, resellers and service agents, to support growth and enhance customer experience
• Travel throughout the assigned territories
• Maintains a consistent customer call routine and regular customer visits
• Sales Growth: Identify and pursue new sales opportunities (upsell/cross sell) with clients, negotiate contracts, and meet/exceed sales targets
• Displays, promotes and demonstrates product using samples electronic communication or catalogue and emphasises saleable features.
• Facilitating smooth communication channels and customer management with all Donaldson resellers, end users, consultants, mechanical services & dealers
• Develop and build long-term relationships with all customers by continually providing professional customer service.
• Actively contribute to regional sales strategies in alignment with global team objectives
• General account management such as customer support & training, product demonstration, assistance with appropriate marketing materials & attendance at trade shows
• Relationship Management: Act as primary contact for assigned accounts, addressing inquiries, resolving disputes and providing proactive solution packages
• Advising & managing technical issues,
• Undertaking market analysis to determine appropriate sales strategies.

Sales Administration

• Daily input of all customer activities and opportunities into CRM.
• Manage sales pipeline, opportunities and leads in CRM daily.
• Prepares reports on business transactions and keeps expense accounts.
• Prepares weekly and quarterly travel plans and maintains reports via CRM system.
• Provides new customer data and other sales data for current customers into CRM.
• Prepare standard sales reports as required by IS management.
• Data Integration: Utilise CRM tools (Dynamic 365), BI analytics and AI driven analytics to track performance metrics and generate actionable client insight

Safety

• Actively promotes safety by ensuring safe systems of work within role.
• Adheres to all company WHS policies and procedures.
• Follows client’s WHS policies and procedures when on site.
• Reports all incidents in a timely manner; implements outcomes as requested.

General

• Undertake all tasks with a positive and professional work ethic.
• Manages and maintains assigned Company assets including keeping company assigned vehicles always clean and operating efficiently.
• Ensures all activities comply with Company’s Code of Conduct, Company policies and procedures and other relevant legislation, legal and professional standards.
• Undertake any other task associated with the operations of the business that may be reasonably requested from time to time or subject in a specific direction.

This is a full time role based in Melbourne, Victoria.

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to talentacquisition@donaldson.com to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.