Monitoring, Evidence, Accountability and Learning Officer Sudan Geneina - Nationals Only

Generic Responsibilities

• Adhere to NRC policies, guidance and procedures.
• Contribute to area level CC concept note development and provide input on needs.
• Provide regular progress reports to AM, PMs and MEAL Coordinator/Manager.
• Coordinate process to establish program level MEAL systems participate in log frame design during project proposal process to support on indicator formulation.
• Support and contribute to the development of a data management system through documentation, implementation and coordination of standardizes information flow of MEAL activities and reporting.
• Support in developing data collection methodology and tools, and in actual data collection, as needed.
• Capacity building and training of program staff on MEAL technical and conceptual areas, as needed
• Support the integration and promotion of PSEA and Safeguarding practices across the Area office
• Support in standardizing MEAL across projects.

Specific Responsibilities

• Support in standardizing MEAL across projects.
• Participate in MEAL matrix design during project planning phase.
• Support in outcome monitoring, and research planning. As well as drafting outcome monitoring reports.
• Support in developing data collection methodology and tools, and in actual data collection, as needed.
• Ensure that monitoring data are reported on a timely manner to relevant program and managerial staff and entered on GORS monthly.
• Report cluster/sector 4Ws for Shelter, WASH, ICLA, RRM and Education team field team.
• Handle and process beneficiary contacts received through suggestion boxes; accurate entry and categorization of the case in the CFM database.
• Coordinate the operationalization of NRC Sudan complaints, and feedback mechanism (CFM) system and develop/build upon existing Standard Operating Procedures (SOPs) for CFM.
• Hold trainings and refresher sessions for CFM and program staff to ensure they have the capacity and skills to deal with complaints at the field level.
• Support the country office in promoting PSEA and Safeguarding practices, ensuring organizational staff, partners, vendors, and communities understand and adhere to safeguarding policies.
• Any other task relevant to the position as requested by line manager and MEAL Coordinator.

Generic Professional Competencies

• 1-2 Years Experience with and knowledge of principles and current approaches to monitoring,Evidance , Accountablity and Learning in relief and development programs, using both quantitative and qualitative methods
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own leadership skills/profile
• Fluency in English, both written and verbal
• Strong computers skills including MS Office (Word, Excel, Outlook).
• Able to travel to other areas in Sudan.
• Knowledge of digital data collection platforms (KoBo, CommCare, Ona).

Context-Related Skills, Knowledge, and Experience

• Familiarity with the political and humanitarian context in Sudan.
• Experience implementing MEAL in hard-to-reach or remote-managed areas.

Behavioural Competencies

• Handling insecure environment
• Working with people
• Communication with impact and respect
• Coping with change