Receptionist/Administrative Assistant

St. George Medical Clinic, a Federally Qualified Health Center, is seeking a full-time Receptionist / Administrative Assistant for our Canaan Valley Clinic location. This position is a full-time, fully benefited position, which includes health, life, accident and disability, vision, and dental insurance. Salary will be based upon experience. Qualified candidate must be available to work evenings (until 6pm) and Saturday’s when requested.

JOB RESPONSIBILITIES

• Answer, Screen and transfer inbound phone calls to appropriate department
• Coordinate and maintain records for staff, telephones, and daily batch outs
• General clerical duties including photocopying, fax, and mailing
• Enter patient data and demographics
• Reconcile batch reports to deposits daily
• Enter medical codes provided by medical providers for billing
• Assist patients with insurance / sliding fee questions
• Scan and enter patient drivers’ licenses, proof of income, insurance cards electronically into patient chart
• Collect co-pays, deductibles, and payments for services
• Schedule /reschedule patients electronically
• Maximum 25lb lifting ability – paper products / office supplies

EDUCATION AND EXPERIENCE

• Proven work experience as a Front desk manager or Reception Manager
• Hands on experience with office machines (e.g. computers, fax machines and printers)
• Thorough knowledge of customer service, office management and basic bookkeeping procedures
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills

KEY COMPETENCIES

• Communication Skills – written and verbal
• Planning, organizing, and prioritizing
• Flexibility
• Team Player
• Adaptability