Medical Assistant

Medical Assistant

SUMMARY OF FUNCTIONS

The Medical Assistant will be responsible for assisting the administrative and clinical duties at Northshore Medical & Aesthetics Center. They are responsible for:

• Obtaining patient records and test results;
• Coordinating daily administrative tasks;
• Proactively preparing treatment rooms for physicians;
• Assisting physicians during medical procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Works under the supervision of the Medical Practitioner and Practice Administrator
• Welcome patients by greeting them in person or on the telephone
• Verify patient information by interviewing patient, recording medical history, confirming purpose of visit
• Prepare patients for the health care visit by directing and/or accompanying them to the examining room
• Perform preliminary physical tests; take blood pressure, weight, pulse, height, and temperature; report patient history summary
• Conduct pre-visit planning for all patient due into the practice prior to their scheduled appointment
• Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential
• Counsel patients by transmitting physician's orders and questions about any medical history
• Educate patients by providing medication and diet information and instructions; answering questions based on the physician’s directive
• Schedule diagnostic and surgery appointments by making arrangements with the applicable center , verifying times with patients and preparing charts, pre-admission and consent forms
• Maintain safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations ; take appropriate action if standards are not met.
• Keep supplies ready by inventorying stock, placing orders, verifying receipt
• Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs
• Complete records by recording patient examination, treatment, and test results
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
• Collection of specimens as directed
• Assist Medical Practitioners in emergency management of patients.
• Contribute to new ideas to improve patient care
• Arrange patient appointments as deemed necessary
• Act as a support and share good practices and health and safety standards with other Medical Assistants.

ORGANIZATIONAL RELATIONSHIPS

• Direct Report: Practice Administrator

QUALIFICATIONS AND SKILLS

• College education, high school diploma, or equivalent ; Medical Assistant Certification preferred .
• Minimum of one year experience in an outpatient medical clinic or hospital, medical office setting
• An understanding of patient care, medical terminology, coding procedures, reference tools and appropriate clinical pharmacology within the medical assistant scope of practice
• Excellent interpersonal, organizational and customer service skills and proactive.
• Familiarity with electronic medical healthcare record systems.