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FM
Director of Operations
fm · Crested Butte, CO, United States
About The Role
- DIRECTOR OF OPERATIONS — ELK AVE HOSPITALITY
- Crested Butte, Colorado | Lead. Own. Win.
- If you’re the kind of leader who walks into a room and takes it over — this is your mountain.
- Elk Ave Hospitality is growing fast in Crested Butte and the Gunnison Valley, and we need an OPERATOR — not a caretaker — to run point on our venues.
- This is not a maintenance job. This is a BUILD job.
THE ROLE
- You will OWN operational performance across every Elk Ave venue. Full authority. Real accountability. No hand-holding.
- You call the shots on execution, guest experience, revenue, and team performance — and you’re judged on RESULTS, not activity.
- You work directly with GMs, Chefs, and venue leaders — but make no mistake, YOU set the pace.
WHAT YOU’LL DRIVE
- DOMINATE THE MARKET. Grow revenue, guest capture, market share, and average check across Crested Butte and the Gunnison Valley — and outperform the competition doing it.
- WIN THE SEASON. Attack peak season like a competitor, not a survivor. Build staffing and operating plans that let Elk Ave crush shoulder season while everyone else scrambles.
- BUILD LEADERS, NOT FOLLOWERS. Develop GMs and managers who make fast decisions and own outcomes. You don’t want order-takers under you — you want operators.
- HIT THE NUMBERS. Controllable profit, labor, COGS, prime cost — you know these cold, and you move fast when they’re off target. No excuses, no waiting for permission.
- RAISE THE BAR. Guest experience, product quality, venue presentation — you set the standard and hold people to it, hard.
WHO WINS THIS JOB
- A proven multi-unit operator who has RUN hospitality businesses, not just managed them.
- Someone with seasonal/resort/mountain-town battle scars — you know what peak season pressure looks like and you thrive in it.
- A closer. Someone who takes a P&L, a struggling venue, or a soft season and turns it around.
- A leader people follow because you’re decisive, direct, and you deliver — not because a manual told them to.
COMPENSATION
$130,000–$150,000 base. Bonus program tied to PERFORMANCE. Full benefits.
LOCATION
- Crested Butte, Almont, and the Gunnison Valley, Colorado — on-site, full-time, all-in.
- Nights, weekends, holidays, peak season — this is a leadership role, not a 9-to-5.
- If you’re built to lead and hungry to win — this is your shot.
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