
Human Resources Business Partner
LNW Gaming UK Limited · Chiswick, United Kingdom
About The Role
iGaming
If it’s iGaming, we know a thing or two. At Light & Wonder, It’s all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers.
Position Summary
Job Summary
- The People Capability Business Partner (PCBP) – iGaming is a trusted partner to leaders and
- employees across iGaming. This role plays a critical part in enabling business performance by
- delivering high impact people solutions across the full employee lifecycle.
- Reporting to the Director, People Capability – iGaming, the PCBP translates people strategy into
- day-to-day execution, supports organizational and talent initiatives, and ensures a consistent,
- engaging employee experience. This role requires strong business acumen, sound judgment, and
- the ability to balance operational excellence with thoughtful, human-centered partnership.
- This role is critical to ensuring iGaming leaders and employees receive consistent, high-quality
- People Capability partnership that drives engagement, performance, and retention.
Key Responsibilities
People Capability Partnership
- Serve as the primary People Capability (PC) partner for assigned iGaming functions,
supporting leaders from Individual Contributor through Senior Manager level.
- Partner with leaders on workforce planning, role clarity, and team effectiveness within
supported groups.
- Provide hands-on PC support across the full employee lifecycle, including onboarding,
development, performance, engagement, retention, employee relations, and offboarding.
- Act as a trusted advisor to managers on employee relations matters, coaching leaders to
navigate difficult conversations with confidence, fairness, and empathy.
- Support the execution of core People Capability processes for supported teams, including
performance reviews, compensation processes, and engagement surveys.
- Ensure leaders are well prepared, informed, and supported throughout all PC cycles.
Data, Insights & Continuous Improvement
- Translate data, insights, and employee feedback into actionable recommendations for
leaders.
- Analyze people data and trends (e.g., engagement, attrition, performance) to identify risks,
opportunities, and improvement areas.
- Identify opportunities to improve processes, tools, and employee experience within
supported populations.
Collaboration with People Capability Centers of Excellence
- Act as a connector between iGaming teams and HR Centers of Excellence, including Talent
Acquisition, Total Rewards, and Learning & Development.
- Partner with COEs to deliver solutions that meet business needs while maintaining
consistency with enterprise frameworks and policies.
- Ensure timely, accurate execution of HR programs and escalation of risks or issues as
appropriate.
Culture, Change & Employee Experience
- Support leaders and teams through periods of change by providing clear guidance,
communication support, and people centered approaches.
- Contribute to culture, engagement, and DEI initiatives through execution and leader
enablement.
- Serve as a visible, approachable PC presence for employees, reinforcing trust and
psychological safety.
Qualifications
Skills & Capabilities
- Strong business partnership skills with the ability to influence
- Sound judgment when handling sensitive employee and organizational matters
- Comfort working with ambiguity, change, and evolving business needs
- Data literate with the ability to translate insights into action independently and through AI
- Clear, confident communicator with strong coaching capability
- High level of discretion, integrity, and empathy
Experience & Qualifications
- Proven experience in a global HR Business Partner role – specifically supporting employees
in Sweden
- Experience supporting managers and employees across multiple levels
- Exposure to global or matrixed organizations preferred
- Strong understanding of performance management, employee relations, and talent
processes
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