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Human Resources Business Partner

LNW Gaming UK Limited · Chiswick, United Kingdom

HR GeneralistImported listingfull-timeabout 1 hour ago

About The Role

iGaming

If it’s iGaming, we know a thing or two. At Light & Wonder, It’s all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers.

Position Summary

Job Summary

  • The People Capability Business Partner (PCBP) – iGaming is a trusted partner to leaders and
  • employees across iGaming. This role plays a critical part in enabling business performance by
  • delivering high impact people solutions across the full employee lifecycle.
  • Reporting to the Director, People Capability – iGaming, the PCBP translates people strategy into
  • day-to-day execution, supports organizational and talent initiatives, and ensures a consistent,
  • engaging employee experience. This role requires strong business acumen, sound judgment, and
  • the ability to balance operational excellence with thoughtful, human-centered partnership.
  • This role is critical to ensuring iGaming leaders and employees receive consistent, high-quality
  • People Capability partnership that drives engagement, performance, and retention.

Key Responsibilities

People Capability Partnership

  • Serve as the primary People Capability (PC) partner for assigned iGaming functions,

supporting leaders from Individual Contributor through Senior Manager level.

  • Partner with leaders on workforce planning, role clarity, and team effectiveness within

supported groups.

  • Provide hands-on PC support across the full employee lifecycle, including onboarding,

development, performance, engagement, retention, employee relations, and offboarding.

  • Act as a trusted advisor to managers on employee relations matters, coaching leaders to

navigate difficult conversations with confidence, fairness, and empathy.

  • Support the execution of core People Capability processes for supported teams, including

performance reviews, compensation processes, and engagement surveys.

  • Ensure leaders are well prepared, informed, and supported throughout all PC cycles.

Data, Insights & Continuous Improvement

  • Translate data, insights, and employee feedback into actionable recommendations for

leaders.

  • Analyze people data and trends (e.g., engagement, attrition, performance) to identify risks,

opportunities, and improvement areas.

  • Identify opportunities to improve processes, tools, and employee experience within

supported populations.

Collaboration with People Capability Centers of Excellence

  • Act as a connector between iGaming teams and HR Centers of Excellence, including Talent

Acquisition, Total Rewards, and Learning & Development.

  • Partner with COEs to deliver solutions that meet business needs while maintaining

consistency with enterprise frameworks and policies.

  • Ensure timely, accurate execution of HR programs and escalation of risks or issues as

appropriate.

Culture, Change & Employee Experience

  • Support leaders and teams through periods of change by providing clear guidance,

communication support, and people centered approaches.

  • Contribute to culture, engagement, and DEI initiatives through execution and leader

enablement.

  • Serve as a visible, approachable PC presence for employees, reinforcing trust and

psychological safety.

Qualifications

Skills & Capabilities

  • Strong business partnership skills with the ability to influence
  • Sound judgment when handling sensitive employee and organizational matters
  • Comfort working with ambiguity, change, and evolving business needs
  • Data literate with the ability to translate insights into action independently and through AI
  • Clear, confident communicator with strong coaching capability
  • High level of discretion, integrity, and empathy

Experience & Qualifications

  • Proven experience in a global HR Business Partner role – specifically supporting employees

in Sweden

  • Experience supporting managers and employees across multiple levels
  • Exposure to global or matrixed organizations preferred
  • Strong understanding of performance management, employee relations, and talent

processes

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