Backup Administrator

We are seeking an experienced Backup Administrator (Medior to Senior) to join our Data Protection team . In this role you will design, configure, maintain and support enterprise backup and recovery solutions across our customers' environments, ensuring the integrity, availability and recoverability of critical data.

As a medior-to-senior member of the team, you will take ownership of backup infrastructure, drive improvements to policies and processes, resolve complex issues independently, and act as a technical point of reference for junior colleagues and customers alike. The ideal candidate combines deep backup expertise with a solid understanding of the wider IT infrastructure stack — virtualization, databases, storage and cloud.

Main Responsibilities

• Leading the setup, configuration and lifecycle management of enterprise backup software and hardware solutions, ensuring compatibility and integration with existing systems.
• Designing and refining backup policies and procedures — defining backup schedules, retention periods, RPO/RTO targets and disaster recovery plans in line with customer requirements.
• Monitoring the health, performance and capacity of backup environments, and performing proactive maintenance such as software updates, patching, upgrades and hardware checks.
• Troubleshooting and resolving complex backup failures, performing root-cause analysis and driving corrective and preventive actions.
• Planning and executing regular backup, restore and disaster-recovery testing and validation exercises to guarantee data integrity and recoverability.
• Producing and maintaining clear, up-to-date documentation — configuration details, runbooks, procedures and troubleshooting guides.
• Advising and supporting customers on backup and recovery best practices, handling data restoration requests, and acting as an escalation point for complex issues.
• Mentoring more junior team members and contributing to knowledge sharing within the data protection team.
• Bachelor's degree in Computer Science, Information Technology or a related field (or equivalent practical experience).
• 5+ years of proven experience as a Backup Administrator or in a closely related data-protection role.
• Strong understanding of IT infrastructure: servers, networking, storage systems and security fundamentals.
• Hands-on experience with virtualization platforms (e.g. VMware vSphere, Microsoft Hyper-V) and their backup integration.
• Working knowledge of backing up and restoring databases (e.g. SQL Server, Oracle, PostgreSQL, MySQL).
• Familiarity with backup of cloud and hybrid environments (e.g. Microsoft Azure, AWS) is a strong advantage.
• Solid experience administering both Linux and Windows servers.
• Proficiency with enterprise backup solutions. Experience with Veritas NetBackup is preferred, but experience with other platforms (e.g. Veeam, Commvault, Rubrik, Cohesity, IBM Spectrum Protect, Dell/EMC Networker) is equally welcome.
• Good understanding of technical support practices — ticket documentation, SLAs, KPIs/statistics and escalation processes.
• Excellent communication skills, with the ability to explain complex problems and resolutions clearly to customers.
• Strong customer-service orientation, time-management skills and strong attention to detail.
• Willingness to learn and adapt to new technologies and procedures as backup solutions evolve.
• Fluency in English, written and spoken.

Nice to Have

• Relevant certifications (e.g. Veritas NetBackup, VMware VCP, cloud provider certifications).
• Experience with backup automation and scripting (PowerShell, Bash, Python).
• Exposure to deduplication appliances and tape library management.
• Experience working in a managed-services or multi-customer environment.

We will offer you a friendly and dynamic working environment, in which you can develop your skills and competencies and a workplace with a strong focus on values and work-life balance.