Product Design Manager at Sitemate — Melbourne

About The Role

Link to process walkthrough: https://www.loom.com/share/1928763b2b514bea9fc916488daa7e81
Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️
We’d love to hear from you 👩‍💻👩🏽‍💻🧑🏿‍💻👨🏻‍💻

BRIEF OVERVIEW OF THIS ROLE

The Product Design Manager is a hybrid ownership role responsible for product outcomes end-to-end - from early concept and UX exploration through to delivery, release, and production performance.

At Sitemate, Product Design Managers combine UX/UI design expertise with product ownership and delivery management. You’ll work in small, high-trust teams alongside engineers to define problems, design solutions, shape requirements, plan delivery, and take responsibility for what ships - including how it performs once live.

Design, product, and delivery are not separate disciplines here; they are one integrated role. We believe the future of product teams - especially in an AI-accelerated world - belongs to builders who can own all three.

EMPLOYMENT

Full-time
Based: Melbourne, Australia or Sydney, Australia
Remuneration (Including Super): AUD $60,000 - $150,000 pending your experience

About Sitemate

Sitemate is the front line AI company for the built world. We build software and AI agents for construction, engineering, manufacturing, and energy companies, helping field teams capture work as it happens and the business turn that activity into structured, auditable records. The Sitemate platforms include Dashpivot, Gearbelt, the Sitemate App, and Flowsite, and Sitemate’s AI agent is called Storm.

Storm is our AI agent layer, working underneath Dashpivot, Gearbelt, the Sitemate App, and Flowsite to turn what happens on-site into structured, auditable records.

We’ve achieved strong product-market fit - generating thousands of new monthly leads through word-of-mouth and organic marketing alone.

Backed by Blackbird, Australia and New Zealand’s #1 venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries. Our team blends deep industry experience with cutting-edge product design to build tools that modernise one of the world’s largest and most essential industries.

Life at Sitemate

At Sitemate, you’ll join a team that values transparency, high velocity, hustle, diversity, and innovation - not as buzzwords, but as the principles we work by every day.

We move fast, communicate openly, and operate with trust and autonomy. You’ll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure.

We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from underrepresented ethnic backgrounds, 43% identify as female, and our team spans ages 22–51.

Our Core Values

Our core values dictate “how we work”. We believe that basic human values such as honesty, trust and integrity are required to simply ‘get in the door’. Our values are designed to help us determine if an already great person, will be a great fit at Sitemate.

Handle with Care: Handle with thought and care, decisions are considered and consciously delivered
Everything Engineered: Everything engineered, intentional, planned and systematic
Quality Certified: Do it well, with attention to detail and accuracy, or don’t do it at all
Fast Tracked: Fast, incremental, and constant delivery of change
High Vis: A high visibility, transparent and open environment
Rain, Hail or Shine: Show up for your team, your customers and yourself

Learn more about our values

Read:
On Sitemate's Values, Culture and DNA https://sitemate.com/au/blog/on-sitemates-values-culture-and-dna/
Listen:
Unleashing your Zilla https://open.spotify.com/episode/4opVlp1JP7pnoKc5x6pZqZ
On scaling Sitemate, diversity, and culture https://open.spotify.com/episode/2dC9gsDQRH8IKBgylSZisV

What We Offer

Competitive, performance-based remuneration
Equity options - own a piece of what you’re helping to build
20 days paid annual leave, plus sick, carer’s, and compassionate leave
Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support)
Learning & Development - professional growth budget and transparent career plans
Employee Assistance Program (EAP) - for confidential counseling, mental health support, and life resources
Laptop and home office setup budget
Flexible work - remote and hybrid options, plus the ability to work from anywhere for several weeks each year
Community & Connection - weekly catered lunches, global offsites, and “Life Story” sessions
Melbourne office perks - micro-roasted coffee bar, on-site parking & bike storage, wellness & mothers rooms, opposite Southern Cross station

Equal Opportunity

We’re proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team’s diversity is one of our greatest strengths, and we’re committed to ensuring an inclusive environment where everyone can thrive.

Learn More About Sitemate

🎧 Podcasts

2024: CEO Hartley Pike - on scaling Sitemate, diversity, and culture https://open.spotify.com/episode/2dC9gsDQRH8IKBgylSZisV
2023: CMO Lance Hodgson - on accelerating your career https://open.spotify.com/episode/3DOmN3dp3vGULajQpEQMB9?si=QNRB2lvWQYiaTHFMygW81w
2022: CTO Tim Bray - on building quality features that solve real customer problems https://open.spotify.com/episode/7geTCUHFxZUKZ8Yrae4iR7

💬 Want to know what it’s like to work at Sitemate? Hear it straight from the team: People of Sitemate https://sitemate.com/au/resources/careers/people-of-sitemate/

⭐ Read what our customers say: G2 Crowd https://www.g2.com/products/dashpivot/reviews, Trust Radius https://www.trustradius.com/products/dashpivot-by-sitemate/reviews

🎥 Team Offsites: 2022 https://sitemate.atlassian.net/wiki/spaces/HOR/pages/3087761409, 2023 https://sitemate.atlassian.net/wiki/spaces/HOR/pages/3087761409, 2024, https://sitemate.atlassian.net/wiki/spaces/HOR/pages/30877614092025 https://www.youtube.com/watch?v=NyAzozsK0zg

🔧 DAY-TO-DAY

Design & Product Scoping

Preparing high-level concept designs for internal review and customer validation
Conducting customer research when required
Preparing detailed UX flows and high-fidelity UI designs
Creating information architecture (IA) diagrams
Defining and reviewing feature scope and acceptance criteria

Delivery & Engineering Collaboration

Working closely with engineers and peers to plan, prioritise, and deliver work
Reviewing completed engineering work

Production Ownership & Monitoring

Monitoring released features and reporting on usage metrics
Identifying and raising UX gaps, quality issues, and edge cases
Monitoring production support issues and triaging fixes

Collaboration & Communication

Maintaining regular collaboration with product/design leadership
Communicating clearly in writing (Slack, Confluence, Jira)

⚡ CHALLENGES

Breadth of ownership - This is not a pure design or pure product management role. You will move between design, product scoping, delivery coordination, and production support within the same day. If you're looking to specialise in a single discipline, this role won't be the right fit.
Pace - We move very quickly. You'll need to be excited to learn fast and ship frequently, not wait for perfect conditions.
Owning the outcome, not just the output - You're responsible for what gets built, not just the designs you hand over. If something ships with unclear UX, missed edge cases, or bugs that trace back to insufficient scoping, that's your problem to own and fix.
Support and triage are part of the job - Monitoring production, triaging issues raised by customer support, and ensuring quality post-release is core to this role, not a distraction from it.
Strong culture and operating standards - We have a strong culture based on core values and standard operating procedures. You may need to unlearn a few things from previous experience.

✅ WHO THIS ROLE IS FOR

Product minded people who enjoy owning product outcomes end-to-end
Designers who want deeper accountability and delivery ownership
Product thinkers who are comfortable moving between UX, scoping, and execution
Individuals energised by pace and shipping

🚫 WHO THIS ROLE IS NOT FOR

People who only want to design and are not interested in delivery or product ownership
Designers who prefer handing off work rather than owning outcomes through to production
Individuals who want clearly separated roles without cross-functional accountability

🎯 SKILLS & TOOLS