Portable Sanitation Service Technician

Position Overview: The Portable Sanitation Service Technician is responsible for delivering, servicing, and cleaning portable sanitation units with self-accountability, ensuring vehicle readiness, and providing excellent customer service in accordance with the Good Man Standard.

Route Operations

• Service, clean, deliver and pick up portable sanitation units
• Maintain self-accountability regarding the route and communication with management
• Ability to utilize phone- and computer-based software such as Trainual, Service Core, Outlook, Bamboo HR and other software systems

Equipment Maintenance

• Ensure the truck is stocked and all equipment and supplies are in working order
• Report any problems with the vehicles to the Fleet Manager in a timely manner

Customer Support

• Provide excellent customer service in all interactions. Communicate professionally with customers, and serve as a friendly and knowledgeable representative of Good Man
• Adhere to the Good Man Standard in all customer interactions

Duties may change as business needs dictate. The above list is not intended to be an exhaustive list of all duties, skills and responsibilities.

Qualifications

• Clean Driving Record
• Must be 18 years or older
• Must be able to lift up to 50 pounds

Knowledge, Skills and Abilities

• Excellent interpersonal communication skills, both written and verbal.
• Must be a team player as they will sometimes need to coordinate solutions among employees.
• Uphold a positive attitude and sense of humor.
• Maintain self-motivation and remain productive throughout the day.
• Confidence using smart phones and mobile apps.
• Comfortable using mapping technology i.e. Google maps etc.