Business Development - Sales Agent - Duncansville

To provide top level customer service and effectively drive customer traffic to all dealerships with solid appointments.

Principal Duties and Responsibilities

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• Meet minimum standards of 70 calls and 8 appointments through effective management of internet leads and inbound calls.
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• Answer incoming calls promptly, professionally and using scripts
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• Maintain 90 day follow-up process for all internet leads
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• Directly respond to all emails, chats/texts and messages with accuracy
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• Contact all unsold customers daily in an effort to reappoint
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• Communicate with customers with professionalism.
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• Follow BDC sales process to ensure solid appointments are set for sale teams
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• Cultivate additional opportunities through campaigns
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• Job requires a minimum 40 hours per week; 8-hour workday with allotted 1-hour unpaid lunch break

Reports to: Business Development Manager

Work Experience Requirements

• Understanding of Stuckey Automotive’s sales process
• Honesty, integrity, trustworthiness
• Driven and passionate to achieve growth and goals within the BDC
• Strong communication skills