Operations & Data Systems Specialist / Business Systems Coordinator

We're looking for a tech-savvy problem solver who enjoys finding inefficient processes and replacing them with smarter, automated solutions using AI, CRM systems, databases, and modern business software.

Responsibilities

• Manage and maintain CRM databases
• Build reports, dashboards, and KPI tracking
• Clean and validate large datasets
• Create advanced Google Sheets and Excel tools
• Develop AI-powered workflows and automations
• Automate repetitive office tasks
• Integrate software platforms using APIs, Zapier, or Make
• Support sales and operations with reporting and insights
• Document processes and create SOPs
• Identify and implement system improvements

Requirements

• Experience with CRM systems, workflows, automations, reporting, and data management
• Strong Google Workspace and Excel skills
• Daily user of AI tools such as ChatGPT, Claude, Gemini, or Copilot
• Highly organized, detail-oriented, and self-motivated
• Strong analytical and problem-solving abilities
• Excellent communication skills

Preferred Experience

• AI-powered dashboards
• CRM automations
• Google Sheets that eliminate manual work
• ChatGPT workflows
• Zapier/Make automations
• SQL reporting
• KPI dashboards
• Internal tools that improve efficiency

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