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TA
Host
TATSU-YA · Austin, TX, United States
About The Role
Join Our Team at Tiki Tatsu-Ya!
Perks Include
- Flexible Scheduling
- Paid On-the-Job Training
- Advancement Opportunities (promotions from within)
- Free Meals During Shifts
- Employee Referral Rewards (50% on first paycheck, 50% on second paycheck)
- Discounts offered at all Tatsu-Ya locations
- Family Meal
Benefits
- Sick Time Off for full-time employees (5 days)
- Medical, Dental, and Vision Insurance (based on hours worked)
What is the job?: As a Host at Tiki Tatsu-Ya, you will be one of the first faces our guests see and play an important role in creating a welcoming dining experience. Utilizing your strong communication skills, organization, and hospitality, you will help keep the restaurant running smoothly while making sure our guests feel taken care of.
- Greet guests warmly and provide friendly, welcoming service from the moment they arrive.
- Manage guest arrivals, walk-ins, and wait times while keeping guests informed throughout their visit.
- Review the floor chart and covers for the shift, including large parties, to maximize table turns and seating efficiency.
- Accurately quote wait times and keep the seating chart updated throughout the shift.
- Communicate large parties, special requests, allergies, and dietary restrictions to managers, servers, and kitchen staff.
- Work closely with the FOH and kitchen teams to keep service running smoothly, especially during busy periods.
- Anticipate guest needs and handle questions or concerns quickly and professionally.
- Jump in and support other team members when needed without waiting to be asked.
- Maintain a clean and organized host stand, dining room, and restaurant environment throughout the shift.
- Regularly check restrooms for cleanliness and restocking.
- Complete all side work and check out with the Manager on Duty before leaving to make sure all shift responsibilities are finished.
Requirements
- Must be 18+ years old.
- Valid food handlers and TABC certificates.
- Ability to work in a fast-paced environment and lift 25-50 lbs.
- Prolonged periods of standing and navigating the restaurant environment.
- Strong communication and customer service skills.
- Ability to stay organized and professional under pressure.
Ready to make an impact and help create a great experience for our guests? Apply for the Host position at Tiki Tatsu-Ya and join the team!
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