Business Analyst - CRM

Functional Role: Business Analyst – CRM Qualification: BCA/ MCA/ B Tech/BE/ MCA/ MTech Vertical: Application Delivery Location : Jaipur / Mumbai Department : IT Relevant Experience: · 3-7 years of experience in IT preferable in banks. Competencies: · Experience of Banking (Retail or Commercial) · Experience in the IT industry with strong background in requirement gathering, documentation, stakeholder management. · Should understand different integration methodologies. · Should be able to prepare overall project plan for execution of projects and prioritize based on those with large impact or horizontal level impact. · Break Complex ideas down into concise and effective requirements. Review Business User Stories, undertake gap analysis and prepare BRDs/Solution Documents/Approach Documents. Job Responsibilities: · Excellent knowledge in architecting, planning, testing, and deploying of any proven CRM solution like Dynamics/CRM Next · Good working knowledge of implementing, integration, and deployment of such CRM solution · Experienced in defining technical architecture and software components · Experience in working to Agile processes · Able to map business processes to core CRM platform capabilities. · Positive and constructive · Strong analytical and organizational skills · CRM development framework · Additional Responsibilities: Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Field specialization: Degree: Academic score: Institution tier: Required Certification/s: Required Training/s: Required work experience Industry: Role: Years of experience: Key Performance Indicators: Required Competencies: Required Knowledge: Required Skills: Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: Vehicle: Work Permit: Other details Pay Rate: Contract Types: Time Constraints: Compliance Related: Union Affiliation: