Admission Specialist

You will serve as the voice of trusted brands, engaging customers through inbound and outbound communication channels. Your role will focus on providing exceptional customer service, building strong client relationships, and ensuring every interaction aligns with our commitment to quality and service excellence. Primary responsibilities: Answer inbound customer service calls Assist customers with orders and service requests Process payments when required Make outbound calls on behalf of SWAY-COMM clients Accurately document customer information Respond to customer concerns professionally Provide support through chat and email Maintain a friendly, professional customer experience