Admin Crossdock

The Crossdock Administrator will support the day-to-day operational activities across the company’s cross-dock locations, ensuring smooth communication between operators, transport teams and internal stakeholders. The role combines operational support, stock monitoring, reporting, incident resolution and process compliance, with a strong focus on ensuring that activities are performed accurately and according to established procedures. Role description: • Provide day-to-day operational support to cross-dock locations and assist operators with WMS, scanning and verification processes • Identify and resolve operational issues, escalating critical situations when necessary • Monitor stock levels, operational capacity and availability of box pallets across assigned locations • Coordinate transfers, loading/unloading activities and operational communication with transport teams • Maintain accurate operational information and stock updates in SharePoint • Prepare daily reports regarding stock levels, incidents and location status • Support the onboarding and training of operators and ensure operational procedures are followed correctly • Document operational incidents and non-conformities and contribute to process improvements Qualifications: • High school diploma or university degree • Previous experience in a similar operational, logistics, warehouse administration or support position • Good knowledge of MS Office and confidence in working with different software applications • Strong organizational skills, with the ability to manage multiple operational priorities effectively • Good analytical and problem-solving skills, with attention to operational details and accuracy • Strong communication and collaboration skills when working with operators and internal teams • Proactive, responsible and solution-oriented approach, with the ability to react effectively in time-sensitive situations