EMS Operations Supervisor - Valdosta

DescriptionEMS Operations Supervisor - Valdosta, GA

Are you ready to take the next step in your career with MMT Ambulance? At MMT, our people are at the heart of everything we do. As we continue to grow, we are seeking passionate and dedicated professionals who are eager to make a difference, develop their skills, and help shape the future of our organization. Join a team that values excellence, collaboration, and professional growth.

As an Operations Supervisor, you will play a key role in fostering a culture of teamwork, respect, accountability, and excellence. In this position, you will support daily operations, mentor and develop team members, ensure high-quality patient care and transport services, oversee equipment readiness and station operations, and help create a positive, high-performing work environment where employees can grow and succeed.

Essential Duties and Responsibilities:

Ensure timely submission of timesheets and other payroll documentation
Lead, guide, and assist in training lower-level personnel and/or students as assigned
Deliver competent patient care in pre-hospital and inter-facility settings within the scope of practice
Utilizes Applicant Tracking System (ATS) to screen and select potential candidates
Ensure adherence to field policies and processes, timely completion of required paperwork, and proper use of systems
Maintain professional interactions with healthcare personnel and patients, including those with disabilities or injuries
Accurately document required information in EMS charts, including PCRs, vehicle inspections, and inventory checks
Ensure cleanliness of equipment and replace used or damaged supplies
Adhere to company and local agency policies, procedures, and protocols for emergency treatment and transportation
Attend refresher programs and continuing education sessions as required by the medical director
Maintain a professional, courteous, ethical demeanor, collaborate effectively within a team environment
Maintains knowledge of, implements, and enforces departmental policies, procedures, and protocols
Demonstrate comprehensive knowledge of EMS procedures and apply them effectively
Safely operate and maintain emergency vehicles in compliance with relevant laws during patient transportation
Provide Lift Assist and demand truck deployment as needed

Physical Demands:

Must be physically capable of operating various vehicles and equipment essential to the job duties of an EMS provider.
Requires frequent bending, sitting, kneeling, moving, and lifting patients and equipment weighing at least 125 pounds.
Ability to push and pull objects exceeding 50 pounds.
Must be able to drive/ ride in an ambulance for extended periods of time without issue.
Physical agility is essential to lift and move patients safely.
Physically strenuous and can be emotionally challenging.

Qualifications:

Self-confidence, emotional stability, good judgment, and tolerance for high stress
Possess good verbal communication skills
Ability to handle adverse situations effectively
Must have the ability to effectively interact and communicate with patients, co-workers and administration
Strong time management and prioritization abilities.
Proven ability to lead and mentor teams while fostering accountability
Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, written, oral or diagnostic reports
Current CPR
Valid driver’s license and good driving record
Current position specific state certification or a NREMT specific certification with ability to obtain reciprocity is required prior to start date

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. At any time with or without notice, duties, responsibilities and activities may evolve.

Statement of Equal Opportunity Employment:

It is the policy of MMT Ambulance to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identify, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.

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