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Associate Director, Software Engineering
Merck · Rahway, New Jersey, United States of America
About The Role
Join us as Associate Director, Software Engineering to lead the transformation of IT Service Management through AI-driven operations and automation. Drive process modernisation, implement end-to-end workflows, and collaborate across teams to enhance service reliability. Ideal for experienced ITSM leaders with strong ServiceNow expertise and a proven track record in large-scale transformation.
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