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Customer Service Supervisor

careers.merckgroup.com · Costa Rica

Imported listingfull-time11 days ago

About The Role

We are seeking a Customer Service Supervisor to lead a team of 10–12 representatives, ensuring high service levels and driving process improvements in a fast-paced environment. Oversee sales support, logistics, and customer escalation resolution. Ideal for candidates with supervisory experience in customer service or operations and strong knowledge of order-to-fulfilment cycles.

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