Transport Coordinator

Responsibilities

• Wage: $18/hour
• Full-time and part-time positions available
• Day/Evening/Night shifts available
• Location: Unity Hospital- 1555 Long Pond Rd, Rochester, NY

• We’re looking for friendly, compassionate, team players to join our patient transport team!
• Respond to all incoming calls promptly and efficiently, direct callers to their appropriate destinations, and provide clear, professional, and courteous communication.

Responsibilities

• Answer multiple incoming telephone lines, obtain necessary information, and transfer calls to correct extensions
• Correct and update posted information and assist with the upkeep of directories and on-call lists
• Learn and use the features of the PBX phone system, headsets, telephones, and all other related equipment
• Perform overhead paging and monitor all alarms located in PBX, notifying appropriate personnel
• Maintain cleanliness, safety, and security of the PBX area
• Maintain confidentiality of patient and organizational data and ensure release of information is consistent with all privacy policies
• Respond promptly, accurately, and calmly to disaster and emergency situations
• Orient and train new team members

Requirements

• Must be at least 18 years old
• Communicate effectively in English and work well in a team environment
• GED or high school diploma
• Ability to perform calmly, competently, and quickly in emergencies
• Preferred: PBX and customer service experience, experience working in a hospital setting

Physical Requirements

• Standing, walking, squatting, bending, twisting, kneeling, and reaching continuously throughout a shift
• Ability to life up to 40 pounds occasionally
• Capable of sitting for extended periods of time while maintaining alert and responsive demeanor

Benefits

We offer flexible schedules, excellent training, competitive wages, work-life balance, job satisfaction, and promotion opportunities.

• Paid Time Off
• Medical
• Dental
• 401K
• Short Term Disability
• Voluntary Life
• Safety Incentive Program

Important to Know

• Veterans and candidates with military experience are encouraged to apply.
• HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.