Department Manager - Gymshark - Riyadh

• To manage and develop the team in order to achieve high levels of revenue, whilst maintaining brand image, operational compliance and customer satisfaction

Functional Roles and Responsibilities • Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targets • Cultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly. • Minimise stock loss through the management, implementation and adherence of ATG policies and procedures. • Analyse stock management information available to ensure sales opportunities are maximised. • Provide and analyse reports in order to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying/Planning are aware of stock related feedback. • Prepare and implement stock takes in store in liaison with the Operations team. • Recommend, manage and/or support sales promotions and brand activities through effective planning and preparation to meet expectations. Feedback to relevant parties. • Establish and maintain effective professional relationships with key business partners. • Ensure all Company policies and procedures are implemented and adhered to. • Ensure Company Health & Safety standards are adhered to at all times • Understand customer profiles and ensure feedback is provided on Marketing, Buying and Planning to relevant parties • Ensure Visual Merchandising standards are maintained within brand guidelines. Implement Company expectations of standards, maintenance and cleanliness. • Monitor sales per square foot to ensure maximum productivity within brand and store specifications • Keep abreast of market trends and competitor activity and provide feedback/recommendations to the Company. People Management Roles and Responsibilities • Provide leadership and direction to team members towards the achievement of goals and objectives • Coach and motivate team to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles.

Education/Certification and Continued Education • Graduate in any discipline Years of Experience • 3-5 years experience of successfully running a profitable retail store