IT Business Analyst

Melissa Kikizas S.A. is a major Greek company operating in the FMCG industry with leading positions in its categories and strong exporting presence in more than 45 countries. Our main brands are: Melissa, Stella, Primo Gusto, Αvez, Vlaha, and Terra Creta Olive Oil. Additionally, we are the exclusive distributors of KraftHeinz and Del Monte in Greece. With a strong commitment to excellence, innovation and its people, Melissa Kikizas has been recognized as a Great Place to Work for eight years, achieving 3rd place in both 2025 and 2026.

Due to our continuous growth, we are looking to recruit an analytical, detail-oriented and business-minded IT Business Analyst to join our team.

Main Responsibilities

• Collaborate with business teams to understand processes, needs, and improvement opportunities
• Support the analysis and documentation of business requirements
• Assist in the implementation and improvement of solutions using SAP, Salesforce, Microsoft Power Platform, and other digital tools
• Participate in process automation and AI-related initiatives
• Support system testing, application monitoring, and continuous improvement
• Prepare user guides, documentation, and training materials
• Provide support and guidance to users
• Participate in digital transformation projects with internal teams and external partners
• Stay informed about new technologies and suggest solutions that can create business value
• Bachelor’s degree in Computer Science, Information Technology, Information Systems or a related field
• Up to 4 years of relevant professional experience
• Fluency in both English and Greek (written and spoken)
• Familiarity with SAP, Salesforce or other CRM platforms, would be considered an asset
• Strong interest in business applications, digital transformation, process improvement, and automation
• Strong communication, analytical, problem-solving, and organizational skills
• Good understanding of business processes and the ability to translate business needs into technology-based solutions
• Ability to collaborate effectively with both technical and non-technical stakeholders
• Willingness to learn new technologies, applications, and business processes
• Competitive remuneration package
• Private health insurance
• Learning and development opportunities
• Rewards and recognition programm for high performing teams and individuals

• Melissa Kikizas SA offers equal opportunities to all, regardless of religion, age, nationality, sexual orientation, gender or origin.
• All CVs will be treated with complete confidentiality. The company will only contact candidates whose CVs meet the required qualifications and criteria.