Clinic Manager

About the Client

A European medical aesthetics brand originating from Amsterdam , now expanding its presence in Dubai. The clinic is built around a European treatment philosophy focused on natural, conservative results, personalized care, clinical excellence, and a premium patient experience.

About the Role

We are looking for an experienced and highly organized Clinic Manager to oversee the day-to-day operations of our client’s aesthetic clinic in Dubai. The ideal candidate will have strong experience in clinic operations, team management, patient experience, and business performance , with the ability to maintain the high service standards expected within a premium aesthetic environment.

Key Responsibilities

• Oversee the daily operations of the clinic , ensuring smooth and efficient workflow across all departments.
• Lead, coordinate, and support the clinic team to maintain high standards of performance, professionalism, and patient care.
• Manage the overall patient journey and experience , addressing concerns and ensuring excellent service delivery.
• Monitor appointments, staff schedules, clinic resources, supplies, and other operational requirements.
• Support sales, patient retention, and clinic performance , monitoring key operational and business targets.
• Ensure compliance with DHA requirements, clinic policies, health and safety standards, and operational procedures .
• Work closely with management and the medical team to support the successful launch, growth, and ongoing development of the clinic.

Requirements

• Proven experience as a Clinic Manager, Operations Manager, or similar leadership role , preferably within an aesthetic, dermatology, cosmetic, or premium healthcare environment.
• Strong knowledge of clinic operations, patient experience, team management, and customer service .
• Previous UAE healthcare or aesthetic clinic experience is highly preferred .
• Strong leadership, organizational, and problem-solving skills.
• Commercially minded with an understanding of sales, patient retention, and clinic performance .
• Excellent communication and interpersonal skills with a professional and polished approach.
• Ability to thrive in a startup/growing clinic environment and contribute to establishing strong operational standards.

Benefits

Salary + Benefits