Back Office Associate at ISTA Personnel Solutions — Makati

About The Role

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-office Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

Receive and process daily bank deposit lists provided by the onshore team.
Accurately post cash receipts, electronic payments, and paper checks into the accounting or billing system.
Reconcile payment postings with remittance advices and bank deposits.
Identify and investigate discrepancies when payments and records do not match, ensuring timely resolution.
Maintain detailed records of all transactions for audit and reporting purposes.
Handle different posting workflows for electronic and paper check payments, adhering to standard turnaround times.
Communicate with the onshore team regarding unresolved posting issues or missing information.
Assist with month-end close and cash reconciliation activities as required.
Ensure compliance with internal controls and financial policies.
At least 6 months BPO experience
Experience in healthcare/finance is a PLUS!
Must be detail oriented
Proficient in using MS Excel
Ability to multi-task, prioritize, and manage time effectively
Good verbal and written English skills
Willing to work onsite in MAKATI
Amenable working night shifts