Receptionist

About the Role

As a Receptionist, you will be the first point of contact for our guests and a key contributor to creating a positive and memorable first impression. Your role is central to delivering outstanding customer service and ensuring a smooth guest journey from arrival to departure.

With strong communication skills, attention to detail, and a passion for hospitality, you will help create a welcoming and professional front-office experience.

Life at the Hotel

The front desk is the heart of the hotel. Every day is different — check-ins, check-outs, guest requests, problem-solving, and close collaboration with all departments. In this fast-paced environment, flexibility, organization, and calm professionalism are essential.

You will be part of a supportive and team-oriented workplace where guest satisfaction is always the priority.

What You’ll Do

• Manage guest arrivals and departures, ensuring a smooth and welcoming experience
• Handle reservations, modifications, and cancellations using the property management system
• Deliver excellent customer service by responding to inquiries and resolving complaints
• Coordinate with other departments to meet guest needs and requests
• Process payments, billing, and financial transactions accurately
• Provide guests with information on hotel facilities, local attractions, and transportation
• Maintain accurate records of guest information, transactions, and special requests
• Ensure the reception area remains tidy, organized, and inviting

• Your Uniqueness is Welcome
• We believe outstanding receptionists combine professionalism with genuine warmth and hospitality. They are organized, adaptable, and always guest-focused.

We’re looking for someone who

• Has previous experience in a receptionist or front office role (hospitality experience is a plus)
• Communicates fluently in both English and Greek, verbally and in writing
• Demonstrates strong organizational skills and attention to detail
• Is familiar with hotel systems such as Protel or similar (considered an asset)
• Thrives in a fast-paced, multitasking environment
• Has a friendly, professional demeanor and a strong focus on guest satisfaction
• Is flexible to work shifts, including weekends and holidays

What we offer

• Continuous training and professional development
• A dynamic, international, and data-driven work environment
• The opportunity to work with a leading hospitality group
• Accommodation (for resort properties) and meals provided

Ready to join our Community?