Senior Lead, Quality Engineer

About The Role

Job requirements
Experience Range: With 5 to 8 years of experience, including significant hands-on work in Salesforce Commerce Cloud and related technologies Key Responsibilities:
Lead the planning, design, and execution of quality assurance strategies for Salesforce Commerce Cloud implementations, ensuring robust test coverage and high-quality deliverables
Develop and maintain automated test suites for SFRA and SOM modules, leveraging industry best practices to optimize efficiency and accuracy
Collaborate with development, product, and business teams to define acceptance criteria, resolve defects, and drive continuous improvement in release cycles
Configure and validate Einstein for Commerce features to ensure predictive recommendations and personalization function as intended
Troubleshoot and resolve complex issues across SFCC integrations, APIs, and customizations, proactively identifying risks and proposing solutions
Implement performance and load testing for commerce applications to ensure scalability, reliability, and optimal user experience
Monitor and analyze test results, metrics, and KPIs to provide actionable insights and recommendations for process enhancements
Mentor junior quality engineers, fostering knowledge-sharing and adherence to best practices within the QA team

Required Skills

Advanced proficiency in Salesforce Commerce Cloud (SFCC)
Hands-on experience with SFRA (Salesforce Reference Architecture)

Expertise in SOM (Salesforce Order Management)

Experience configuring and validating Einstein for Commerce
Proficiency with automated testing frameworks such as Selenium or WebdriverIO
Experience with API testing tools like Postman or SoapUI
Knowledge of performance and load testing tools such as JMeter or LoadRunner
Experience designing and implementing automated test cases for complex e-commerce workflows
Familiarity with CI/CD pipelines and QA process integration
Experience debugging and troubleshooting SFCC customizations and integrations

Preferred Skills

Experience with headless commerce architectures and integrations
Proficiency in JavaScript and Node.js for custom test automation
Knowledge of cloud deployment environments such as AWS or Azure for SFCC
Understanding of Agile methodologies and QA processes in large-scale projects
Certification in Salesforce Commerce Cloud or related Salesforce platforms

Desired Qualifications

Bachelor's degree in Computer Science, Information Technology, or a closely related discipline
Salesforce Certified B2C Commerce Developer or Salesforce Certified Administrator
ISTQB Foundation Level or equivalent QA certification