Clinic Receptionist

Job Summary: Expected to work with minimal supervision. Responsible for prompt, courteous, and accurate registration of Cancer Center patients.

Demonstrates Competency in the Following Areas

• Greets each patient entering the clinic in a friendly manner.
• Obtains accurate and complete data from each patient admitted.
• Accurate submission of the patient information to the Physician Practice Management System.
• Knowledge concerning patient insurances and the ability to input with accuracy.
• Obtains patient’s signatures on appropriate forms.
• Answers the phone courteously and makes every attempt to satisfy caller’s request.
• Performs duties as assigned by the Office Supervisor.
• Properly protects and preserves patient confidentiality.
• Makes charts for new patients.
• Answers telephone, filters calls, takes messages and distribute them.
• Schedules appointments.
• Enter new patients in computer getting all insurance, addresses and medical history.
• Maintain patient no shows.
• File lab reports in patient's charts.
• Pull charts each day for patients coming in.
• Take payments and charge slips.
• Make appointments.

Physical Demands

• For physical demands of position, including vision, hearing, repetitive motion and environment, see following description. Near visual & hearing acuity required to perform essential duties of position.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.

Requirements

Professional Requirements

• Punctuality
• Attendance
• Works well with fellow workers.
• Works well with Supervisors.
• Attends annual mandatory hospital in-service programs.

Education/Regulatory Requirements & Experience

• High School Diploma or GED required.
• Typing speed of 30-40 wpm required.
• Must be able to pass the “Clerical Ability Test” with 80% or better as given by the Human Resources Department.
• One to two years’ previous experience in the commercial health care environment required.
• Previous work history that demonstrates steady attendance and punctuality is required.