LR304: Customs Specialist

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RC784323 LR304: Customs Specialist (Open)English (Required)

LR304: Customs Specialist

Full time

FedEx Centro de Operaciones
Complejo El Quijote, Costado Norte de Intel, Bodegas 11 & 12
99998 Belen, La Ribera
Costa Rica

Coordinate all customs related activities ensuring swift release of packages and boxes being held or cleared by regulatory agencies and acting as liaison between company, customers, and regulatory agencies

Contact and communicate international documentation requirements to customers whose shipments are in FedEx system and whose documentation is incomplete, incorrect, or otherwise deficient. Coordinates with internal FedEx departments concerning shipments held because of incomplete/incorrect duties, taxes, or general information because completion or correction of said documentation expedites shipments. Ensures FedEx full compliance with local export/import laws and corporate policies, norms, procedures, and rules while maintaining updated documentation. Audits and tracks regulatory agency procedures in conjunction with broker invoices for reimbursable services/expenses to ensure payments are kept current and avoid delinquency fees, penalties, and/or refusal of such agencies to work with FedEx. Coordinates with International desk and FedEx contract broker concerning shipments held by other U.S. and local agencies to obtain release of shipments to destination. Acts as liaison between station personnel and FedEx broker in processing export/import shipments. Establish and maintain a good working relationship with customers, brokers, and government agencies.

Knowledge of local import/export laws and regulations. Excellent analytical, human relations and communication skills. Computer literate. Fluent in English. Language: Proficiency in English. Associate Degree/equivalent. Four years professional experience in international shipping/documentation requirements

Job Posting End Date

2026-10-10