QA Commercialization Manager

Position Summary This position has responsibility to ensure the quality and reliability for assigned projects, support key suppliers and direct related commodities in the United States and Canada. Essential Functions and Responsibilities ● Ensures that existing suppliers and distributors of food and packaging to the one or several client brands restaurant systems maintain client QA standards and meet client QA and industry quality, food safety, and regulatory requirements. Supports, advises, and works directly with client QA corporate teams, client supply chain, client marketing and innovation and client operations teams or any other stakeholder involved in the client QA Program execution (including the client’s franchisees, master franchisees, designated purchasers personnel and organizations or other client QA vendors) to drive profitable business growth and increase guests satisfaction in client brand products. ● Works closely with suppliers to develop, specify and support the launch of new products with the highest food safety and quality standards. ● The position can be focused in one region, in one client brand or category or a combination or multiple regions, brands or categories, as determined by client QA. ● Monitors and improves product safety and quality of the existing food and packaging products and suppliers, through audits, specifications, complaint programs and other client quality assurance systems and processes. ● Certifies facilities and qualifies products of new suppliers on the production of food products to client standards. Provides in-plant support for new product launches and advises product development and supply chain teams. Supports the implementation of new products during rollouts. ● Monitors, investigates, and follows up on product complaints. Supports enquiries from health authorities/enforcement agencies. ● Works in multidisciplinary projects to enhance food safety, quality, profitability and other related matters with all client business functions (development, operations, marketing, SCM) and franchisees, supporting the QA function internally and externally. ● Works with the client QA corporate leadership and team on issues and projects related to driving global consistency, food safety, regulatory and quality worldwide in the client brands systems. ● Any additional duties that might be required by Merieux NutriSciences or the client. ● Other related duties as assigned. ● At any time, the incumbent must behave and operate in an ethical and Code of Conduct compliant manner. Communication ● Quality and operations teams. ● Regular contact with client employees and leadership.