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助理技术支持工程师（肯尼亚）(J20439)

Transsion Holdings · 肯尼亚

Imported listingfull-time11 days ago

About The Role

  • 1、负责肯尼亚客户服务渠道，包括服务工单，在线群聊和邮件的日常运营，确保客户问题得到及时回复，准确，高效的响应与处理，
  • 2、主要分析识别客户反馈中的共性和关键问题，推动产品和服务优化。
  • 3、客户出现问题时，去现场勘测。
  • 1、电气工程，自动化，电子信息，能源和动力工程等相关专业优先。
  • 2、有储能pcs, 光伏逆变器，开关电源，UPS等实习经验优先。

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