Sales Associate

Responsibilities

• •Responsible for all sales activities in store within Hermès standards of image and services worldwide
• •Including identifying customers’ needs, developing client relationships, sales, and delivering post-sales services
• •Achieving sales target and maintain high level of customer service, product knowledge and operational procedures
• •Build and maintain long-term relationship with customers by providing excellent customer experience
• •Proactively receive and recruit walk-in customer, maintain KPI customers
• •Assist with inventory and special projects as needed
• •Be part of a collaborative and inclusive team
• •Other duties as assigned

Requirements

• •Minimum 3 years relevant retail management or operations experience in luxury brands or in similar capacity
• •Strong motivation in becoming a Hermès Ambassador and providing excellent customer service
• •Strong commitment towards teamwork
• •Energetic, passionate and positive working attitude
• •Excellent in presentation, interpersonal and communication skills
• •Good command of Mandarin, English is a plus