Admissions Representative

DescriptionLincoln Surgical Hospital is a leader in innovative healthcare, committed to delivering exceptional surgical services and outstanding patient experiences. Our talented physicians and dedicated staff work together to achieve the best possible surgical outcomes in a compassionate, patient-centered environment. We are seeking a professional, detail-oriented Admissions Representative who is passionate about providing exceptional service and supporting our patients throughout their surgical journey.

Schedule

Full-Time | 80 hours per pay period (2 weeks)
Monday through Friday | 8:00 a.m. to 4:30 p.m.

Essential Responsibilities

Responsibilities include, but are not limited to:

Register patients prior to surgery and verify demographic, insurance, and financial information.
Collect patient financial responsibilities and assist patients and families with related questions and processes.
Welcome, assist, and direct patients and visitors in a courteous, professional, and compassionate manner.
Review insurance information for accuracy and communicate any discrepancies to the appropriate personnel.
Obtain required registration and consent signatures, ensuring all documentation is complete, accurate, and compliant.
Operate a multi-line telephone system, accurately routing calls and messages.
Maintain the integrity of medical records through accurate data entry and verification of record completeness.
Manage health record indexes and retrieval systems used to collect, classify, store, and analyze patient information.
Scan and upload records into the electronic medical record (EMR) system according to department policies.
Release patient information to authorized individuals and agencies in accordance with applicable regulations.
Safeguard the confidentiality and security of patient health information.
Audit clinical records to ensure documentation meets organizational, regulatory, and quality standards.

Qualifications

Previous inpatient, outpatient, or hospital registration experience preferred.
Basic Life Support (BLS) certification required within ninety (90) days of employment.
Strong organizational, communication, and customer service skills.
High level of attention to detail and accuracy.
Proficiency with computers and electronic medical record systems.

Why Join Lincoln Surgical Hospital?

We offer a comprehensive and competitive benefits package designed to support your health, financial well-being, and professional growth, including:

Medical, Dental, and Vision Insurance
Life Insurance
Paid Time Off (PTO)
Tuition Reimbursement
Flexible Spending Accounts (FSA)
401(k) with Company Match
Uniform Reimbursement
Short-Term and Long-Term Disability Coverage
24/7 Onsite Wellness Center

Join our team and make a difference by helping provide exceptional care and an outstanding experience for every patient who walks through our doors.