Medical Records Clerk (30655)

DescriptionGENERAL PURPOSE:

The Medical Records Clerk is responsible for maintaining Electronic Health Records (EHR), ensuring that all pertinent information is properly scanned into each record.

MAIN RESPONSIBILITIES AND DUTIES:

Maintain the EHR

Maintains confidentiality of patient health information
Scans all correspondence, lab, and x-ray reports into correct patient EHR, under correct tab, assuring that necessary signatures appear on documents
Maintains daily EHR worklist

Manage incoming and outgoing information

Opens incoming mail and processes outgoing mail
Collects and delivers records and correspondence
Ensures proper documentation is copied for release of records and subpoenas
Answers calls regarding patient medical records

Assists Receptionists as needed
May cover front desk in the absence of the Receptionist
Maintains patient portal requests and sends clinical messages as required
Processes documents according to procedures
Responsible for training new staff in Medical Records
Works with the Site Administrator to set clinic work priorities
Other duties as assigned by supervisor

QUALITIES & CHARACTERISTICS:

Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors and vendors
Maintains the highest professional ethics and is honest in dealing with people; is a model for all employees through his/her actions
Strive to learn more and is receptive to new challenges and opportunities
Displays enthusiasm toward the work and the mission of Ampla Health

PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES:

Must have a High School Diploma or GED
Must be able to type and file accurately
Experience with medical/clerical office procedures preferred
Must be able to use a calculator
Bilingual (English/Spanish) (English/Punjabi) (English/Hmong) preferred but not required
Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols

COMMUNICATION SKILLS:

Must have neat and legible handwriting
Must be able to interact with patients courteously and calmly
Ability to communicate well with the public

PHYSICAL REQUIREMENTS:

Works well with patients in a generally comfortable environment office. Employees must possess the following physical requirements:

Must be able to lift up to 40 pounds and push up to 100 pounds (on wheels)
Must be able to hear and communicate with clients and staff on the telephone and those who are served in person, and speak clearly in order to communicate information to clients and staff
Must have vision which is adequate to read memos, computer screen, registration forms and other clinic documents
Must have high manual dexterity
Able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn

QualificationsPROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES:

Must have a High School Diploma or GED
Must be able to type and file accurately
Experience with medical/clerical office procedures preferred
Must be able to use a calculator
Bilingual (English/Spanish) (English/Punjabi) (English/Hmong) preferred but not required
Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols

COMMUNICATION SKILLS:

Must have neat and legible handwriting
Must be able to interact with patients courteously and calmly
Ability to communicate well with the public