Front Office Associate

DescriptionOrganization Overview

Forté Sports Medicine and Orthopedics is consistently recognized as a leader in the field of sports medicine and orthopedics within the midwest. Forté has been providing exceptional care to athletes and active people of all ages for over 40 years and pride ourselves in how we deliver that care.

We are a destination employment location for dedicated health care workers who are looking to advance their careers in their chosen profession. If you are seeking a setting that not only allows, but fosters professional growth and development while working with a team of outstanding, committed and like-minded leaders in this niche’ of health care, then you should consider Forté Sports Medicine - “The best place to get care AND the best place to give care!”

Summary / Objective

Forte Sports Medicine and Orthopedics is seeking a full-time professional, friendly, customer-focused and dependable front desk associate member to join our busy clinic located in Carmel, IN. This position serves in a critical support role and is responsible for a wide variety of administrative duties.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Greet patients and visitors in a welcoming and caring manner

Provide directions, answers questions, and meet a variety of customer service needs

Demonstrate excellent customer service skills and consistently represent the organization in a positive and highly professional manner

Register patients, check in/check out, accurately collect co-pays, obtain patient referral information, send/receive fax information as needed

Data entry into the practice management software program(s)

Maintain excellent working relationship with all physicians, rehab providers, management, staff of internal and external departments

Prepare batches and reconcile patient payments

Competencies (Knowledge/Skills/Abilities)

Must consistently demonstrate excellent customer services skills, be detail oriented, and be highly organized
Must have strong verbal and written communication skills, time management, resourcefulness and the ability to anticipate needs of clinic
Must be adept in technology with a thorough understanding of computer software, browsers and multiple operating systems

Required Education and Experience

High School Diploma or equivalent, required; Associates degree in healthcare related field, preferred

Travel

Some travel may be needed on occasion between the office locations (Greenwood, Noblesville, Mooresville, Tipton)

Forté Sports Medicine and Orthopedics is an Equal Opportunity Employer and a drug free workplace