Scheduling Coordinator (PM shift)

DescriptionJoin Our Team as a Scheduling Coordinator in our Maplewood clinic on the PM Shift! As the first point of contact for many patients, you'll play an important role in creating a welcoming experience while helping keep clinic schedules and operations running smoothly.

Who We Are
Community Dental Care is Minnesota's largest provider of comprehensive dental care for people of all ages on public programs. We operate five clinics across the state, including the Twin Cities, Rochester and Buffalo.

Responsibilities

Greet patients by phone or in-person, schedule their appointments in the computer and create a positive, welcoming experience
Manage the daily, weekly, and monthly schedule and adjust schedules as necessary to ensure a smooth clinic flow
Register new patients and maintain accurate patient records
Explain ER protocol/procedures to patients
Monitor status of lab results prior to day of treatment and follow-up as necessary
Provide guidance to patients and families on completion of interpreter forms
Record patient issues/conversations in communication log or chart
Copy and scan documents into patients’ charts; request chart/patient transfers

Maplewood Clinic Hours – PM Shift
Monday – Thursday 2:20pm- 9:30 pm
Friday – 12:20pm- 5:30pm

Qualifications

High school diploma or equivalent
1-2 years of customer service experience, preferably within an office setting
Bilingual proficiency in Spanish, Karen, Somali or Oromo preferred
Excellent written and verbal communication skills

What We Offer

Meaningful work in a collaborative environment that fosters professional growth
Comprehensive medical, dental and life insurance
Paid time off and holiday pay
401k plus company match
$3.00 per hour differential for working the PM shift at the Maplewood clinic

About Us

At Community Dental Care, we provide high-quality dental care in a caring, culturally respectful manner. Our team of over 300 employees are committed to our mission and seeks to make a meaningful difference in the lives of others. We value our staff and equip them with the tools and training needed to be successful.

Community Dental Care is an Equal Opportunity Employer. We recognize that our diversity makes us stronger and empowers us to serve our patients in a culturally sensitive manner.