Library Coordinator – Virtual Service Points

Join the Merrill-Cazier Library's Access Services team in supporting students, faculty, staff, and community members and creating a welcoming hub for curiosity, collaboration, and community at USU. The library is seeking a Virtual Service Points Coordinator to coordinate and support virtual service points, with a primary focus on chat services. This position provides virtual assistance, coordinates chat schedules and workflows, contributes to assessment and training, and supports service improvements. Reporting to the Head of Access Services, this position supports service point procedures, policies, workflows, and services. The position also...