Operations Support

The Operations Support Desk Specialist provides primary customer and technical support to Retail, Wholesale, and Correspondent staff via an internal ticketing system. With a primary focus on TRID disclosure requirements, this fast-paced role demands rapid problem-solving skills and a strong commitment to compliance. The specialist will develop strong working relationships with immediate team members as well as company-wide operations staff to ensure seamless business workflows. Core duties include, but are not limited to, the functions described below.