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Access Control Technician
wachter · Lansing, MI, United States
About The Role
Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path!
Wachter is accepting applications for an Access Control Service Technician for work at various retail locations across the United States.
We seek self-motivated and reliable technicians for service and special installation projects, who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees.
Why Wachter?
- Full-time work
- Competitive Compensation based on experience
- Paid weekly
- Per-Diem paid when overnight travel is required
- Company vehicle provided, in some cases, after initial 2-4 weeks of employment
- Drive time and mileage paid for use of personal vehicle when travel is required
- Opportunities for certification and career advancement
- Supportive team environment
Benefits Package: Company Paid!
- Medical, Dental, Prescription & Vision Benefits
- Life, AD&D, and LTD insurance
- Paid Vacation and Holidays
- Company-Matched 401(k) and IRA Retirement Savings
Qualifications
- Experience installing and servicing Access Control, CCTV, and Intrusion Alarm Systems in commercial environments
- Experience with Fire Alarm Systems is a plus
- Ability to read blueprints and site maps
- Experience with voice and data cabling is a plus
- Strong customer service and communication skills (verbal and written)
- Proficiency with smartphones, computers, email, spreadsheets, and internal systems
- Possession of basic low-voltage/telecom tools, PPE, and reliable transportation during training
Key Responsibilities May Include
- Installing, troubleshooting, and repairing Access Control, CCTV, and Intrusion Alarm Systems
- Running low voltage and composite cables in commercial buildings, including conduit work and concrete drilling
- Cutting in door strikes and maglocks as needed
- Completing all wiring, connections, and equipment installations to meet customer satisfaction and contractual requirements
- Collaborating with Installation Team Leads or Project Managers to manage schedules and equipment delivery
- Conducting system tests and troubleshooting to ensure full functionality and compliance with local, state, and federal codes
- Providing technical escalation support both on-site and remotely
Travel and Training
- Valid driver’s license with a clean driving record (no DUI/DWI in the last 3 years)
- Willingness to travel extensively (up to 75–100%) and work flexible shifts, including overnight travel
- Must have reliable personal transportation for use during the initial training period; must be willing to attend a mandatory one-week, in-person technician orientation in Lowell, Arkansas upon hire; orientation is scheduled shortly after hire based on the next available session, and a company vehicle will be provided upon completion of orientation
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