Unit Secretary - ER

Performs general clerical duties on a nursing unit by preparing, compiling, and maintaining records in a hospital nursing unit. Integral part of the nursing team that acts as receptionist, performs clerical and secretarial duties, and is a liaison between patients, visitors, physicians, ancillary departments, and nursing staff. Bartlett Unit Secretaries may act as Nurse Assistant and must have the required certifications necessary for their department.

• Perform general clerical duties on the nursing unit, including preparing, organizing, and maintaining patient records, charts, and documentation to ensure accuracy and compliance.
• Serve as the primary point of contact and receptionist for the unit, greeting patients and visitors, answering phone calls, and directing inquiries appropriately.
• Coordinate communication among patients, visitors, physicians, nursing staff, and ancillary departments to support efficient patient care and unit operations.
• Provide administrative and secretarial support to the nursing team, including scheduling, data entry, and managing unit correspondence and reports.
• Assist with basic patient care tasks as needed (when certified), functioning as a Nurse Assistant and supporting clinical staff in delivering quality care.
• Performs related duties as required
• Required:
• Education: High School Graduate or GED
• Experience: Must be familiar with medical terminology, and have experience with the use of a computer
• Licensure/Certification:
• CPR is required for all Unit Secretaries
• Bartlett Unit Secretaries in the Emergency Dept. and Float Pool must also have CPI
• Memphis Behavioral Health Unit Secretaries must also have CPI
• Preferred:
• Experience: Previous experience as a Unit Secretary preferred.