Content Associate

Your role, your impact

As a Content Associate, you’ll support the development and implementation of various content solutions to create a positive end-user experience and achieve business goals. Working closely with subject matter experts (SMEs) and team members , you’ll assist with content creation, conduct initial quality checks, and help ensure deliverables meet internal and client requirements.

Your day-to-day

• Assist in the development of instructional content such as eLearnings, videos, manuals, guides, modules, courses;
• Collaborate with SMEs and team members to gather information and feedback for content creation;
• Conduct initial quality checks to ensure content accuracy and adherence to solution guidelines;
• Support the management of documentation and records in accordance with internal and client requirements;
• Communicate effectively with team members to support content development processes;
• Learn and maintain knowledge of core applications, tools, industry trends, and best practices used in content development;
• Track time spent on content development activities.

Keys to your success

• Familiarity with industry-standard content development tools and platforms;
• Basic analytical, technical and project management skills;
• Good administrative skills;
• Creative problem-solving skills;
• Strong written and verbal communication skills;
• Strong customer service orientation.

Language skills

• French: Proficient
• English: Advanced