Patient Services Specialist - Urgent Care

The Patient Service Specialist is the first point of contact to patients. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service over the phone and the virtual visit platform. The PSS is responsible for front desk, patient registration, insurance billing and payment and collection/cashiering. Actively supports and incorporates the mission and core values into daily activities. Treats all others with respect and demonstrates excellence, justice and compassion in daily work and relationships with others.