IT Officer

Job Responsibilities

• Technical Support: Provide technical support to employees, including troubleshooting hardware and software issues, and assisting with IT-related inquiries.
• Assist in the setup, configuration, and maintenance of computers, printers, CCTV, NVR, and other IT equipment.
• Software Installation: Install, update, and configure software applications and operating systems on employee devices.
• Work with the team to ensure security of all VOIP devices and servers, Provide support for VOIP telephone systems. Including softphones and PBX.
• Knowledge of Active Directory, DHCP, DNS, MS Teams Administration, and Office 365 Administration.
• Help maintain and troubleshoot network connections, including Wi-Fi, VPN, Firewall, and LAN setups.

Requirements

Skills

• Excellent written and verbal communication skills.
• Strong problem-solving and troubleshooting abilities.
• Ability to remain calm and professional under pressure.
• Ability to work independently and as part of a team.
• Comfortable with technology and ability to quickly learn new systems.
• Positive attitude and commitment to providing excellent IT-related Support.
• CCNA, MCSA, and CompTIA ++ training certifications are preferred.

Shift Timings

• 1:00pm-9:00pm
• 2:00pm-10:00pm

Location

DHA 1 Sector F Rwp