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Bell/Valet Attendant - Full Time

Pyramid Hanover Management LLC · Hanover Inn Dartmouth, United States

Front Office / Guest ServicesExternal listingfull-timeabout 13 hours ago

About The Role

The Valet/Bell Attendant is responsible for providing exceptional guest service by greeting guests, assisting with valet parking, and safely parking and retrieving vehicles in a timely manner. This role requires a positive attitude, excellent communication skills, and a commitment to creating a welcoming first and last impression for every guest. If guests are arriving by motor vehicle, you will open their door as you welcome them to the Inn.

  • Park and retrieve guest vehicles safely and efficiently.
  • Assist guests in securing other forms of transportation as needed.
  • You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests and ensure smooth operations.
  • Assist lobby attendant in keeping entrance area clean and organized
  • "Be the difference" with all guest and employees and do more than just “the norm".
  • Maintain a professional appearance and represent the hotel positively.
  • Follow all safety procedures and company policies while operating guest vehicles.
  • Assist with luggage and escort to rooms as needed.

What are we looking for?

  • At least one (1) year of customer service experience with significant guest interaction preferred.
  • Previous hospitality experience is preferred.
  • Valid driver's license with a clean driving record and no moving violations for at least six (6) months.
  • Strong problem-solving skills and the ability to remain calm under pressure.
  • Excellent verbal communication and interpersonal skills.
  • Friendly, outgoing, and service-oriented personality.
  • Ability to work effectively in a fast-paced, team-oriented environment.

What are we looking for?

  • Ability to stand, walk, and run for extended periods throughout an entire shift.
  • Strong work ethic with a genuine desire to create memorable guest experiences.
  • Flexible availability, including mornings, evenings, weekends, and holidays.

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