Receptionist

We are seeking a dedicated Receptionist to join our team. Are you someone that loves talking and engaging people? You thrive off of making people happy and really want to make a difference in the lives of others. Lanark is here to support you!

The S&R Group is currently hiring a  casual (days, evenings, weekends)  Receptionist for one of their Long term Care located in Kitchener, Ontario.  Applicants must also be available to cover for Call-in's, Christmas/New Years, Sick and Vacation coverage.

Responsibilities

• Co-ordinate daily tasks in busy office environment
• Prioritize appointments and proactively and positively resolve conflicts as they arise
• Maintain office operations by ordering supplies, processing invoices
• Responds to phone and email inquiries – providing general information and referring inquiries to the appropriate source.
• Complete monthly accommodation billing including rate reductions
• Oversee resident comfort trust accounts
• Complete new resident admission contracts
• Other duties and responsibilities as assigned or required
• Post Secondary Education with a diploma in Office Administration
• Excellent interpersonal, communication and organizational skills
• Familiarity/ability to understand the MOH LTC act, Rate Reduction/GIS/OAS
• Experience in an Office and or a Long Term Care Home setting an asset-resident accounts, billings, month end reports would be an asset
• Extensive computer literacy skills including Word, Excel and Outlook
• Ability to maintain records, resident trust accounts, prepare admission agreements and complete billing
• Demonstrated ability to effectively manage time-sensitive tasks
• Pro-active approach and able to work with minimal supervision
• Ability to work under pressure in busy, fast-paced environment

• Upon request, accommodation at any time throughout the hiring process is available through the Steeves & Rozema Group’s Human Resources department for applicants with disabilities.
• While our Applicant Tracking System uses some AI-enhanced tools, every decision throughout screening, assessing, and selecting candidates is made by real people on our team.
• While our Applicant Tracking System uses some AI-enhanced tools, every decision throughout screening, assessing, and selecting candidates is made by real people on our team.
• This posting is for an upcoming vacancy.