Principal HR Generalist Administrator

Job Overview

The Principal HR Generalist Admin has developed specialized administration-specific skills through job-related training and considerable on-the-job experience. They can provide support to their team with a limited degree of supervision. They can act as an informal resource for colleagues with less experience. They are skilled in a range of processes, procedures, and systems.

Key Tasks and Responsibilities

• Work within defined parameters can make decisions and apply concepts to administrative issues of medium to high complexity
• May be responsible for managing the full life cycle of specific HR processes
• Maintain physical or digital employee files
• Prepare and submit tickets to the Global People Services team for updating of HR system data, including employee personal data, salary changes and promotions, employment details, etc
• Review and approve employee payroll claims; prepare and submit tickets to the Global People Services team for HR and payroll system updates
• Act as the point of contact for employees on general, payroll, and timesheet queries and resolve issues through immediate action
• Generate documents such as offer letters, verification of employment, salary, and promotion letters
• Coordinate onboarding and off-boarding processes, which includes conducting orientation sessions, exit interviews, benefit enrollments and exits, and system updates
• Support various HR processes by coordination, and in some cases conducting, of meetings, tracking, and reporting on progress and management of data
• Prepare reports and complex HR metrics
• Support general HR initiatives
• Work closely with Global People Services teams on resolution of issues and ongoing improvements
• Perform other duties and responsibilities as assigned

Essential Qualifications and Education

• High School Diploma or equivalent
• Minimum of 4 to 6 years administrative experience, with at least 3 years in an HR admin role
• Excellent communication skills, both written and verbal
• Ability to build good relationships
• Capability to apply discretion and maintain high levels of confidentiality
• Strong sense of urgency and problem-solving skills
• Ability to juggle multiple tasks with superb accuracy
• Proficient in HR Systems, e.g., SAP, Oracle, PeopleSoft, Alfresco, etc.
• Proficient in Microsoft Office - PowerPoint, Excel, Word, and Outlook

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