Sales Engineer

Position Responsibilities

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Must be based in the assigned Southeast Asia (Malaysia/Indonesia) territory, with the ability to travel regionally as required to support customer, partner and company events.

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Identify , develop and expand technical relationships with key distributors, resellers and MSSP partners in territory

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Drive revenue growth through reseller partners to end customers by providing pre-sales technical support and technical  training.

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Assist field sales with technical pre-sales activities and appropriate post- sales escalation support

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Assist in increasing reseller, partner, and end user adoption of WatchGuard’s products through tradeshows and training (seminars, webinars, technical training, etc.)

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Drive coordination of inter-departmental technical resources as needed to close prospective opportunities

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Escalate and resolve partner and customer issues when appropriate

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Assist evaluation customers with the setup and configuration of WatchGuard network security, endpoint security and cloud security solutions

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Identify and report on competitive trends (products, promotions, etc.)

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Create technical content to present to various audiences including end users and partners

Required Skills

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Deliver compelling, energetic demonstrations , wo rks hops , and presentations on security products and technologies, with the ability to handle customer objections and inquiries

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Strong networking and network security background

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Pre-sales, solution consulting, technical enablement or equivalent customer-facing technical experience

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Strong written and verbal communication, listening, and negotiation skills.

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Ability to present and discuss technical concepts in English and local languages, e.g. Bahasa, Mandarin/ Cantonese .

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Abil ity to c reate end -to-e nd security solutio ns for custom er env ironment s

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A bility to work independently , be self -m otivate d, pro ac tive and results orien ted in a remote environment

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Ab ility to balance competing priorities

Preferred Skills

• WatchGuard or key competitor product knowledge

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Experience with network security, endpoint security, MDR, XDR, cloud security or managed security platforms is advantageous

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Wireless networking knowledge or experience

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Regional SEA channel or distributor experience

Experience & Education

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2 + years in network security , cybersecurity , solution engineering, technical consulting, partner enablement or customer-facing technical roles.

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Prior pre-sales technical experience is preferred.

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BS/BA or equivalent practical experience

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Relevant industry certifications such as networking, security, cloud, endpoint, firewall or vendor-specific certifications are advantageous .