Warehouse Lead

We are seeking an experienced Warehouse Lead to oversee daily operations, support team performance, and ensure productivity, accuracy, and safety standards are consistently met. This role requires strong leadership, communication, and organizational skills in a fast-paced warehouse environment.

Key Responsibilities:

Provide consistent coaching and counseling to team members
Lead assigned personnel on shift to meet productivity and efficiency targets
Conduct accuracy and quality audits by verifying product quantity and condition
Complete assigned tasks and resolve day-to-day operational issues
Train and cross-train employees across various job functions
Support all operational requirements as directed by management
Assist with daily team huddles and participate in weekly leadership meetings
Oversee and manage day-to-day employee activities
Document coaching and employee development conversations
Promote a positive work environment through effective communication and leadership
Ensure team safety by teaching and enforcing safety policies and procedures

Qualifications:

High school diploma or GED required
3+ years of people management experience, preferably in a warehouse setting
Strong attention to detail and accuracy
Ability to hold team members accountable and drive performance
Willingness to take direction and adapt to operational needs
Demonstrated leadership and team-building skills
Organized, dependable, punctual, and hardworking
Proficiency in Microsoft Excel and/or Google Sheets
Strong interpersonal skills with the ability to engage employees in a positive and constructive manner
Physical Requirements:
Ability to stand and/or walk for 8–12 hours per shift
Frequent pushing, pulling, bending, lifting, stretching, and reaching (above and below waist level)
Ability to lift up to 50 pounds
EQUAL OPPORTUNITY EMPLOYER:
Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
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