Academic Records Assistant

JOB SUMMARY:
The Academic Records Assistant position provides administrative support to the Registrar’s Office, assisting with day-to-day operations and student services. Responsibilities include responding to phone and email inquiries, assisting students with academic records questions, overseeing the transfer credit process, and evaluating undergraduate and graduate transfer credit as needed. This role also coordinates all of the administrative functions related to institutional graduation events.
ESSENTIAL JOB FUNCTIONS:
The employee in this position will have the following essential job functions:
Academic Records
Student Registration:
Process Course Change Forms
Process independent studies
Process Repeated Course Forms
Process course drops as needed
Register students for Waitlisted courses
Process transfer credits and evaluations for prospective and current students.
Maintain the Transfer Evaluation System database as needed
Enter approved transfer credit into student records
Receive and process transcript requests, including:
Managing daily outgoing transcript fulfillment.
Processing incoming transcript requests as needed
Manage data updates and student record changes, including:
Admission to Registration data transfers
Changes to degree program
Changes to student location
Course withdrawals
Student withdrawals
Grade updates
Name changes and personal information
Religion code changes
Miscellaneous charges as needed
Process official documentation requests, including:
Enrollment and degree verifications
Loan deferment forms
Apostille/Verifications
Generate and distribute reports as requested, including:
Faculty meeting materials
Monthly and ad-hoc reporting needs
Open, sort, and distribute incoming mail to appropriate personnel
Assist in the coordination of graduate and staff involvement in the spring and fall graduation ceremonies for both Southern Seminary and Boyce College, working closely with other offices on campus
Performs other duties as may be assigned.
EDUCATION:
The person in this position should have an undergraduate degree.
EXPERIENCE:
The person in this position should have previous office administrative experience; experience in higher education administration desired.
SUPERVISION:
The person in this position will supervise no one.
The person in this position will report to the Registrar
WORK ENVIRONMENT:
The person in this position will work in an office environment, typically sitting at a desk or table, having to lift light objects.
EQUIPMENT:
The person in this position will use the following equipment: Desktop computer, Jenzabar EX, Microsoft Office products, especially MS Excel ®, other desktop applications as needed/developed, telephone, copy machine/scanner, various printers.