Partner Operations Lead - Major Event Partnerships at

About The Role

About the Role

We're looking for a Partner Operations Lead to drive the strategy and operational execution behind a portfolio of major event partnerships, including two of the largest global sporting events on the calendar over the next two years. This is a central operator role: you'll build and run the operational playbook that turns high-value event assets, tickets, credentials, hospitality, and access, into successful, well-executed programs. You'll report to the Senior Lead of Event Partnership Activations and work cross-functionally with safety, communications, executive support, and agency partners to deliver flawless on-the-ground execution.

Key Responsibilities

Develop and drive the operational strategy for major 2027-2028 sporting event partnerships, while refreshing a reusable operational playbook that supports other event partnerships going forward

Own end-to-end operational planning across all partnership programs, including coordinating executive hospitality needs

Manage the allocation and delivery of operational assets: ticketing, accreditation, transportation, parking, accommodations, and hospitality

Build and execute onsite staffing and operational plans in partnership with safety, security, and internal communications teams

Develop contingency plans covering workforce, guests, and other onsite stakeholders in coordination with safety and security

Manage agency partners on ticketing, accreditation, and transportation strategy, overseeing deliverables and internal communication

Partner with activation leads and key stakeholders to secure onsite activations and maximize the business value of available assets

Manage related approvals and submissions across stakeholder groups

Guide and oversee operational staff on workstream execution

Lead internal operational communications (including a recurring taskforce meeting), and produce a Games Time Operational Playbook, executive summaries, and recommendations

Qualifications

Direct experience working on both Olympic Games and FIFA World Cup events
Strong experience supporting executives, board members, or other VIP stakeholders in a major event environment
Excellent organizational skills with a high level of attention to detail
Proven ability to prioritize, multitask, and adapt in a fast-paced, high-stakes environment
Comfortable working independently while collaborating closely across teams
Deep subject-matter expertise in sport, with an existing network of relationships at the IOC and FIFA
Experience presenting to and influencing senior internal and external stakeholders
Ability to travel regularly and work onsite at events