FIG Sales - Chief Manager - L5 - Mumbai (Intellion Square)

Job Purpose To drive business growth through effective management of bank partnerships, achievement of sales targets, and continuous improvement in value and unit penetration. The role requires strong coordination with bank stakeholders and internal sales teams, analytical skills, proactive problem-solving, and excellent communication abilities. Key Responsibilities & KRAs 1. Business Achievement KRA: Achieving Business Numbers Key Responsibilities: Drive sales performance and achieve assigned business targets. Monitor daily, weekly, and monthly business performance against goals. Develop and execute strategies to maximize revenue generation. Identify opportunities for business growth within the allocated territory/segment. Success Measures: Achievement of business targets. Revenue growth and productivity metrics. Market share improvement. 2. Bank Relationship Management KRA: Maintain Relationship with Bank Key Responsibilities: Build and maintain strong relationships with key bank stakeholders. Ensure regular engagement and support to banking partners. Handle escalations and resolve partner concerns promptly. Conduct regular business reviews with bank teams. Success Measures: Partner satisfaction levels. Increased engagement from banking channels. Retention and growth of bank partnerships. 3. Product Penetration Enhancement KRA: Improvement in Value Penetration & Unit Penetration Key Responsibilities: Increase product penetration across banking channels. Identify opportunities to improve ticket size and product mix. Train and guide sales teams on cross-selling and upselling opportunities. Track penetration trends and implement corrective actions. Success Measures: Growth in average case size. Increase in unit sales. Improvement in value penetration metrics. 4. MIS Analysis & Reporting KRA: Analysis of MIS being Shared Key Responsibilities: Analyze business MIS and identify trends, gaps, and growth opportunities. Provide actionable insights to management and stakeholders. Track performance metrics and recommend business interventions. Ensure data accuracy and timely reporting. Success Measures: Quality of business insights generated. Timeliness and accuracy of analysis. Effective implementation of recommendations. 5. Operational Reporting KRA: Daily MIS to Bank & Sales Team Key Responsibilities: Prepare and share daily business MIS with bank and sales teams. Maintain accuracy and consistency in reports. Track key business indicators and communicate performance updates. Ensure timely dissemination of critical business information. Success Measures: MIS accuracy rate. Timeliness of reporting. Stakeholder satisfaction with reporting quality. 6. Stakeholder Query Management KRA: Query Resolution to Bank & Sales Key Responsibilities: Address and resolve business-related queries from bank and sales teams. Coordinate with internal functions for quick issue resolution. Ensure closure of queries within defined turnaround timelines. Maintain a repository of common issues and resolutions. Success Measures: Query resolution TAT. Reduction in escalations. Stakeholder feedback. 7. Coordination & Collaboration KRA: Coordination with Bank & Sales Team Key Responsibilities: Act as a single point of contact between bank partners and sales teams. Facilitate communication and alignment on business priorities. Coordinate campaigns, meetings, and business initiatives. Ensure smooth execution of business processes. Success Measures: Operational efficiency. Effective cross-functional collaboration. Stakeholder engagement levels. 8. Business Innovation & Process Improvement KRA: Innovation & Improvisation in Business Key Responsibilities: Identify innovative ideas to drive business growth and productivity. Recommend process improvements to enhance efficiency. Support implementation of new initiatives and best practices. Continuously evaluate market trends and competitor activities. Success Measures: Number of improvement initiatives implemented. Business impact generated from innovations. Process efficiency improvements. 9. Communication Excellence KRA: Good Written & Verbal Communication Key Responsibilities: Communicate effectively with internal and external stakeholders. Draft professional reports, presentations, and business communications. Conduct meetings and presentations with confidence and clarity. Ensure timely and transparent communication on business updates. Success Measures: Quality of communication. Stakeholder feedback. Effectiveness of presentations and reporting. Preferred Qualifications & Experience Graduate/Post Graduate in any discipline. Relevant experience in Bancassurance, Banking, Financial Services, Insurance, or Sales. Strong analytical and MIS management skills. Proficiency in MS Excel and PowerPoint. Excellent stakeholder management and relationship-building skills. Key Competencies Business Acumen Relationship Management Analytical Thinking Result Orientation Problem Solving Communication Skills Collaboration & Teamwork Innovation & Continuous Improvement Customer Focus