Relationship Builder-Teller (Troost Branch) (63195)

DescriptionMazuma is a local, award-winning Credit Union that has been in business since 1948. Our purpose is to make Kansas City a better place to live, work and bank! Our philosophy is to treat our members and team members like family. We value diversity, positivity, creativity, and teamwork; and we believe our culture exhibits just that. It looks something like this:

Our team members have positive, fun attitudes
We are big fans of both team and self-development
We promote learning and growth
We appreciate progressive mindsets and creative thinking

Besides that, here’s what else keeps team members here:

Up to 27 days off a year!!
10 paid Holidays
Mental Health Day
Anniversary Day
Monday-Friday schedule with alternating half-days on Saturday
All days! No night shifts here!
PTO starting on the first day
40 hours paid volunteer time
Traditional & Roth 401K with 5% match
All major benefits effective 1st of the month following first day with wellness discounts
Free Vision insurance
Free gym at our Headquarter location in Overland Park, available to all team members
Company paid life insurance, short term, and long-term disability
Employee Assistance Program
Annual Bonus program
Team Member Account & Loan discounts
We love to smile, which is why it’s in our logo 😊

About the role:

The Relationship Builder - Teller is a unique role at a unique Credit Union. As a front-line representative of the Member experience, you'll help Members with their everyday banking needs while building meaningful relationships that make them feel valued and appreciated.

You'll confidently address routine transactions, identify opportunities to help Members achieve their financial goals, and connect them with the appropriate Advisor for more complex needs.

What you’ll do as the Relationship Builder – Teller:

Deliver an amazing experience to our Members, both in branch and drive-thru.
Balance vault cash, drawers, cash recycling, and cash disbursement machines.
Assist Members with daily account transactions, including cash and check deposits, cash withdrawals, transfers, bill payments, and bond processing.
Understand and explain account activity and fees to Members.
Make necessary product referrals, and refer members to appropriate Advisors for advanced account needs.
Bring a positive attitude, collaborative spirit, and commitment to creating exceptional Member experiences.
Embody Mazuma's values through exceptional service, teamwork, and genuine care for our Members.

To be successful as the Relationship Builder – Teller we are looking for someone with:

1 year of related experience: customer service, hospitality, finance, or cash handling

Other Skills:

Well-organized, good mathematical ability
Working knowledge of Windows and Microsoft Office software (Outlook, Word, and Excel)
Ability to multi-task
Attention to detail
Accuracy

Education/Certifications/Licenses:

Minimum of High School Diploma, or equivalen

Mazuma Credit Union is an equal opportunity employer and will consider all application without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability of any other characteristic protected by law. Mazuma participates in eVerify.

Qualifications